Privacy Policy

Your privacy is important to us. This Privacy Policy explains how TrustPoint ("TrustPoint," "we," "us," or "our") collects, uses, shares, and protects your information when you interact with our website or services. By using our website or providing personal information, you consent to the data practices described in this Policy.

1. Scope of Policy

This Privacy Policy applies to www.trustpointauto.com and any affiliated services where this Policy is posted. It does not apply to third-party websites, even if linked on our site. We encourage you to review the privacy policies of any external sites you visit.

2. Information We Collect

We may collect the following types of personal and non-personal information:

• Personal Information

• Name
• Email address
• Phone number
• Physical address
• Vehicle details (make, model, year, VIN)
• Payment or billing information
• Claim-related information

• Usage and Technical Data

• IP Address
• Browser type and version
• Device information
• Pages visited, time spent, and referral URLs
• Cookies and other tracking data

3. How We Use Your Information

We use your information to:

• Provide and manage warranty coverage and claims
• Respond to service or support requests
• Communicate about your contract status or claims
• Improve our website and user experience
• Comply with legal and regulatory obligations
• Send promotional communications (only if you've opted in)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixel tags) to enhance your website experience, understand usage behavior, and analyze performance. You may disable cookies via your browser settings, though some features may not work properly without them.

5. Sharing of Information

We do not sell your personal data. However, we may share it with:

• Authorized service providers (e.g., repair facilities, administrators, IT vendors)
• Law enforcement or legal authorities, if required
• Business affiliates helping to fulfill our services
• In connection with a business transfer or merger

6. Your Rights and Choices

You may:

• Access, correct, or request deletion of your personal information
• Opt out of marketing emails at any time
• Disable cookies through your browser
• Request data portability where applicable

Please contact us at info@trustpointauto.com to submit a request.

7. Data Security

TrustPoint uses reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure. While we take these precautions, no system can by guaranteed 100% secure.

8. Children's Privacy

We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly. If you're under 13, do not submit personal information to us.

9. Do Not Track Signals

Our website does not respond to "Do Not Track" browser signals.

10. International Data Transfers

If you are accessing our services from outside the U.S., please be aware that your data may be transferred to and processed in the United States. By using our site or services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the "Effective Date" above. Continued use of the site after changes means you accept the updated Policy.

12. Contact Us

If you have any question about this Privacy Policy or your data, contact us at:

TrustPoint

Email: info@trustpointauto.com
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Phone: (866) 211-6977